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Error creating the default admin account ()

6 Posts
4 Users
Posts: 1
New Member
Topic starter

Hey there!

I'm having the same problem, Error creating the default admin account (). mellow

Could you please help me?


Thanks in advance.

Posted : 17/02/2018 9:36 am
Posts: 793
Prominent Member Admin

This error happens usually when the connection to the database failed, try to login on phpMyAdmin to your database (if the hosting provider gives you access to the databases with it) with the credentials that you've set in config.php to be sure that they're correct, it's strange that the connection error is not printed between the brackets.

If you'll still have the issue then you can send me your Skype ID by a PM and we'll schedule a chat to check together.


Posted : 17/02/2018 10:05 am
Posts: 11
Active Member

I had the same problem with all DB connections working. Eventually I found 2 things were stopping my combu install from working.

Firstly having the PDO option set to true (when apparently my server doesn't support it) returns that error without any information, just like you had.

So, switching over to mysqli in my config file gave me an error message about my admin table not existing...!

The problem here was I had defined a table prefix in the setup screen, but oddly the sql tables were not generated with that prefix.

I removed the prefix entry from my config file and Bam..... Up and running.

Hope that helps.


Posted : 16/05/2018 2:28 pm
Posts: 2
New Member

Hi, I know it's been a few years since the last post regaring this, but I'm having issues here. I haven't had any issues, until I try to run the admin -  "myURL"/admin. It's saying "Error creating the default admin account ()"
I've also tried logging in with my users nake that's been granted all access, and inclided in the config.php file, but still no luck.
I did also try taking out the prefix lines in the tables, but that didn't work for me.

Is there any way you may be able to help?


Posted : 13/03/2021 2:18 am
Posts: 793
Prominent Member Admin

Did you try to access to phpMyAdmin/MySql Workbench/MySql console/etc with the credentials that you've put in config.php? If you're using "localhost" as server name in config.php you can eventually try to replace with ""


Posted : 14/03/2021 11:32 am
Posts: 2
New Member

@skaredcreations Thanks for yor reply. I tried those and still are unable to access the admin. I've edited the config.php so it has "localhost", then "" then my own mySQL IP but still run into the "Error creating the default admin account ()"
Are we able to schedule a call on Discord or Skype?

Thanka again for all your help!

Posted : 14/03/2021 9:07 pm